<aside> 📚 Some terminology used around GetYourRefund and VITA.
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last updated on October 31, 2023
General terminology used across GetYourRefund.
Code for America (CfA): A nonprofit organization that built and runs GetYourRefund.
GetYourRefund (GYR): A nonprofit service that helps VITA sites operate virtually by organizing the process online. Link.
GYR Do-It-Yourself: DIY tax preparation, where clients receive a free link to TaxSlayer where they can prepare and submit their own taxes. Clients can speak with live VITA support specialists if needed. Link.
GYR End-To-End: Virtual VITA, where the VITA process is moved online using the Hub.
The Hub: The platform built for GetYourRefund that helps organizations keep track and manage their clients' tax cases.
Intake/Interview and Quality Review (IIQR): VITA certification for the process of interviewing and reviewing tax documents. Described here.
TaxSlayer: The software that many VITA sites use to prepare taxes (although VITA sites are not required to use TaxSlayer).
VITA: The IRS-sponsored Volunteer Income Tax Assistance program, which helps individuals get their tax return prepared for free at VITA sites across the country.
VITA Partner: Organizations or groups that run VITA sites.
VITA Volunteer: A person who volunteers at a VITA site.
Volunteer Standards of Conduct (VSC): VITA certification focused on ethics training. Described here.