This page contains a brief overview of major updates that have been applied to GetYourRefund and the Hub. Please read each section below carefully to learn about each update. Don’t forget to also read the GetYourRefund Partner Newsletter to stay up-to-date with program updates and other Hub changes.
last updated on March 18, 2026
Released: March 2026
The pre-generated client messages connected to certain Hub statuses have been updated! We hope these edits will make it easier for you to send reliable updates to your clients without having to draft a new message each time. Of course, you can edit these message templates and add additional information before hitting send.
Here are a few examples of the new pre-generated message templates:
New pre-generated message associated with the Quality Review/Ready for Call status.
New pre-generated message associated with the Final Steps/Accepted status.
Released: March 2026
It’s back! We are thrilled to announce that ZIP code routing has been officially reinstated for the upcoming tax season. Our team spent this summer working through a major cross-disciplinary collaboration to resolve the underlying issues with this feature and rebuild it better than before. We know how crucial ZIP code routing is for our partners and can’t wait for you to start using it again.
As a reminder, we use the following routing hierarchy to ensure that clients are connected to the appropriate tax team: